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“I think that a lot of the best practices that the surgeons had developed and honed were really excellent communication skills, and…building a trusting physician-patient relationship, where they truly provided an informed consent of all the risks, all the benefits, [and] all the alternatives,” says Una Lee, MD, FPMRS.
In this video, Una Lee, MD, FPMRS, and Wai Lee, MD,discuss the strategies provided by surgeons and their own advice for facilitating good patient-physician relationships. Una Lee is a urologist in the departments of urology, pelvic floor center, and transgender health at the Virginia Mason Medical Center, Bellevue, Washington, and Wai Lee is the director of female pelvic medicine & reconstructive surgery at the Smith Institute for Urology, Northwell Health, New Hyde Park, New York.