Opinion
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Urology PA describes patient response to prostate cancer support program
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Key Takeaways
- Patient satisfaction is high due to the adaptive delivery of information and encouragement of feedback.
- Jenson incorporates common patient concerns into lectures, ensuring comprehensive information dissemination.
"Patients, in general, have been extremely happy, and the one thing that I think keeps them happy is I'm continually evolving with how I give the information," says Michael Jenson, PA-C.
In this video, Michael Jenson, PA-C, discusses patient response to the Surgical Impotence Management Strategy program at Minnesota Urology. Jenson is a physician’s assistant with Minnesota Urology.
Transcription:
How has the patient response been for the Surgical Impotence Management Strategy program?
Patients, in general, have been extremely happy, and the one thing that I think keeps them happy is I'm continually evolving with how I give the information, the information that's provided, and I encourage feedback at my visits through the portal. If there's something they experience on a consistent basis that I'm hearing from a number of different providers, I typically incorporate it into the lecture, or if it's something that I did mention, but maybe I didn't spend enough time on it, and there were multiple people from a class saying, "This wasn't talked about very much," I then emphasize that a little bit greater. So I try to keep everyone as informed as possible in this. Some people are bringing up things that happen infrequently, where it's 1 in 5000. I can't touch on all of those, but it's something that I still listen to and make sure that if enough people are bringing it up, then it's something that we need to address.
This transcript was AI generated and edited by human editors for clarity.
